What makes a city truly “smart” in the face of crisis?

In a world where cities face increasingly complex crises – from pandemics to natural disasters – researchers at ETH Singapore’s Future Resilient Systems (FRS) programme are rethinking how urban systems respond. In a new video, they explain how technologies like AI, eye tracking, and sentiment analysis are being harnessed to capture public reactions and identify stress points in real time to help city leaders act faster and more effectively.